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Notebook: JetBlue Tries To Win Back Its Customers Video

JetBlue introduced a customer bill of rights in an effort to win backs its passengers after a winter storm stranded thousands for hours. Russ Mitchell says it's about time.

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Comments on "Notebook: JetBlue Tries To Win Back Its Customers"

october? 2011
october? 2011

When is JetBlue ...
When is JetBlue coming to Atlantic City N.J. (ACY)? It diverts there all the time. ACY has great runways/ILS/an FBO that has nothing to do all day and only Spirit Airlines for competition (they? can't hold a candle to JetBlue). There's a brand new 6 story parking garage that no one uses AND a $92million terminal being built! Taxiways are being enlarged and new terminals being built, a brand new parking garage.....And no one to use all this!!!!! There's also AirBus maintenance for the RONs.

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